This Privacy Policy explains how Veeuxe (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase on veeuxe.ae.

Information We Collect

When you visit our website, we may collect the following information:

1. Automatically Collected Information

  • IP address, location & browser type – used for analytics, security, taxes, and shipping calculations.
  • Pages or products viewed – so we can show recently viewed items and improve your experience.
  • Cookies – used to keep track of your cart, preferences, and browsing behavior.

2. Information You Provide During Checkout

When you place an order, we collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely through third-party gateways)
  • Optional account information such as username and password

We use this information to:

  • Process and deliver your order
  • Communicate with you about your purchase
  • Respond to support requests, refunds, or complaints
  • Set up your customer account
  • Prevent fraud and ensure security
  • Comply with UAE tax and legal requirements

We keep this data only as long as necessary for legal, operational, or business reasons.

Account Information

If you create an account, we store your:

  • Name
  • Email
  • Phone number
  • Address

This allows faster checkout and better customer support.

Any reviews or comments you post on our site may also be stored.

Who Has Access

Only authorized members of the Veeuxe team (such as administrators and customer support staff) can access:

  • Order information
  • Customer contact details
  • Shipping and billing information

This access is strictly to fulfill orders, assist customers, and maintain website operations.

Sharing Your Information

We only share data with trusted third parties necessary to run our business, such as:

1. Payment Processors

Examples: PayPal, Stripe, or other secure gateways.
They receive only the information needed to process your payment.

2. Analytics

We use Google Analytics to understand how visitors use our site.
Google’s Privacy Policy:
https://www.google.com/intl/en/policies/privacy/
Opt-out:
https://tools.google.com/dlpage/gaoptout

3. Legal Requirements

We may share information if required to comply with:

  • UAE laws and regulations
  • Court orders
  • Fraud investigations
  • Requests from government authorities

We do not sell or rent your personal data to third parties.

Advertising & Marketing

We may use your information to display personalized ads or promotional messages.

You can opt out of interest-based advertising here:

Cookies & Tracking Technologies

We use:

  • Cookies
  • Log files
  • Web beacons/pixels/tags

These tools help us analyze site usage, remember your preferences, and improve your shopping experience.

Learn more about cookies:
http://www.allaboutcookies.org

Do Not Track

Our site does not currently change its data-collection practices in response to “Do Not Track” browser signals.

Your Rights

Depending on your location, you may ask us to:

  • Access the personal data we hold
  • Correct incorrect information
  • Delete your information
  • Stop using your data for marketing purposes

To make a request, email us at support@veeuxe.ae.

Data Retention

We store order information for as long as necessary for accounting, tax, and legal purposes, unless you request deletion.

Policy Updates

We may update this Privacy Policy from time to time to reflect:

  • Changes in our practices
  • Legal requirements
  • Website improvements

The updated version will always be posted on veeuxe.ae.

Contact Us

If you have questions about this Privacy Policy, or if you want to make a request, contact us:

Email: info@veeuxe.ae
Website: https://veeuxe.ae